Who this is for
Claims adjusters, SIU investigators, insurance carriers, and independent adjusting firms.
How insurance transcription works
A recorded statement is often the most consequential document in a claim file. What the claimant actually said, in what order, and with what qualifications can determine coverage - so an approximate transcript is not useful. We transcribe with AI and verify against the audio, with attention to dates, dollar amounts, policy numbers, and any point where a claimant qualifies or revises an answer.
Field notes dictated between site visits are handled the same way. Adjusters working a heavy caseload lose hours to writing up what they already described out loud once, and that is exactly the work this replaces.
For claims under investigation, transcripts are returned with speaker labels and optional timestamps so a specific passage can be cited precisely rather than paraphrased.
What is included
- Human review of every file before delivery
- Verbatim treatment of qualifications and corrections
- Speaker identification for multi-party statements
- Timestamps for citing specific passages
- Verification of figures, dates, and policy references
- Encrypted handling with access logging
Document types we handle
Pricing
4-Day Standard
Delivered within four business days
$1.75/min
48-Hour Rush
Delivered within two business days
$2.50/min
24-Hour Same Day
Delivered within one business day
$3.50/min
Recordings with heavy background noise, crosstalk, or strong accents are quoted at the difficult-audio rate, from $2.25 per minute. We tell you before work starts, never after.
Timestamps are optional at $0.25 per minute for audio and $0.50 per minute for video.
A $25 minimum applies to audio and document orders.
Insurance Transcription questions
How much does insurance transcription cost?
Audio is $1.75 per minute on 4-day standard turnaround, $2.50 for 48-hour rush, and $3.50 for 24-hour same day. Telephone statements with poor line quality are quoted at the difficult-audio rate from $2.25 per minute. A $25 minimum applies.
Can you transcribe recorded telephone statements?
Yes. Telephone audio is typically narrowband and often the hardest material to transcribe accurately, which is precisely why it goes to a human reviewer rather than being released on model output alone.
How quickly can a statement be turned around?
Same-day turnaround delivers within one business day at $3.50 per minute. Where a coverage decision is time-sensitive, that is usually the tier to choose.
The regulatory information on this page is general background, not legal or compliance advice. Requirements change and vary by jurisdiction - verify current rules with the relevant authority or your own counsel before relying on them.